Discover 1 story with “customer loyalty” Tag.
Don't Let Your Customers Slip Away: Keep Them Coming Back for More
Hattie Van Metre
10 months ago
Want to increase your profits by 25% to 95%? Bain & Co. released a statistic stating that increasing your customer retention rates by 5% can do just that. Use this formula to check your retention rate. Rate of retention= number